Professionals & partners

Express interest through the healthcare professionals page. Onboarding reviews identity, registration, credentials and proposed services. Account access, profile publication and service approval are separate steps.

Discuss your practice with the onboarding team. Approval depends on role, credentials, proposed service and jurisdiction. A professional account does not authorise every clinical activity.

Check publication, account and professional status, and current country-and-service approvals. Discovery and booking readiness differ: a visible profile can still need an eligible offering, price or slot for booking. Ask onboarding support to review your record rather than creating a duplicate.

Discuss your working pattern during onboarding and keep availability current. Check your service agreement for commitments. Change confirmed bookings through the booking workflow and notify the affected person.

Read your professional agreement, platform plan and service payment terms. Fees, commission, settlement and payouts depend on the arrangement. Ask support about a payment using its reference; a fixed payout timetable does not necessarily apply to every service.

Include your organisation, branch or service, affected workflow and any order reference. Account and member access must be reviewed by an authorised organisation contact. Use the partnerships page for partnership setup enquiries.

Use the authorised clinical workspace, service scope and escalation routes for your practice. Keep credentials and country approvals current, record clinical decisions and follow applicable professional and service requirements. Raise governance concerns with the responsible service team.

Appointments manage booking and attendance. Consultations record the clinical encounter, assessment and agreed plan. Interventions manage ongoing care actions, goals, progress and reviews. Completing one does not automatically complete the others.