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UK treatment coordination · From abroad to the UK

Travelling to the UK for treatment? Let us help you plan your stay.

If you or a loved one has been referred from abroad for treatment in the UK, Medocta can help coordinate hospital arrangements and practical support before you arrive and during your stay. This can be especially helpful if you have no family or friends nearby.

See how we can help

Practical support around your treatment

  • Hospital and surgery preparation

    Help liaise with your care team in your home country and your UK provider to coordinate appointments, required pre-surgery checks and preparation instructions from the treating team.

  • Somewhere to stay

    Help arrange a hotel or other suitable accommodation near your hospital, based on your budget, length of stay and practical needs.

  • Care support while you are here

    Help arrange suitable paid carer support for day-to-day needs during your stay and recovery, according to your care requirements.

Planning your next step

From your referral to an agreed plan

  1. Tell us about the referral

    A patient, relative or referring care team abroad can contact us to discuss the treatment referral, intended travel and support needed. Ask our team how to share referral information.

  2. Discuss the arrangements and costs

    We can help liaise with the care teams and discuss accommodation and carer options. The UK hospital confirms whether it can accept the referral, the treatment plan and the cost.

  3. Agree your support before travelling

    We will explain coordination fees and confirm the support arrangements before you decide. Your treating team provides the clinical preparation instructions for your appointments and treatment.

What to discuss with our team

It helps to tell us where you are in the referral process and what practical support you need.

  • Your referring care team and any UK provider already involved.
  • Any proposed appointment dates and expected length of stay.
  • Your accommodation budget and practical needs near the hospital.
  • Whether you will have a companion or need paid carer support.

Understanding the costs

Treatment, travel, accommodation and carer costs are paid by the patient or their sponsor. We will explain coordination fees and confirm the support arrangements before you decide.

Private treatment options may include independent hospitals and private services within some NHS hospitals. The hospital confirms whether it can accept the referral, the treatment plan and the cost.

Questions about UK treatment coordination

Who can contact Medocta about this service?

Patients travelling from abroad for treatment in the UK, their relatives and referring care teams can contact us. You can discuss the support needed before arrival and during the stay, including when the patient has no family or friends nearby.

Can you help with hospital arrangements?

We can help liaise with your care team in your home country and your UK provider to coordinate appointments and preparation. Private treatment options may include independent hospitals and private services within some NHS hospitals. The hospital confirms whether it can accept the referral, the treatment plan and the cost.

Can you arrange accommodation and carer support?

We can help arrange suitable accommodation near the hospital based on your budget, length of stay and practical needs. We can also help arrange suitable paid carer support for day-to-day needs during your stay and recovery, according to your care requirements.

Who pays for treatment and the stay?

Treatment, travel, accommodation and carer costs are paid by the patient or their sponsor. We will explain Medocta's coordination fees and confirm the support arrangements before you decide.

How do I share referral information?

Contact our team first to discuss the referral and next steps. Ask how to share the relevant referral information so it can be considered alongside the support you need.

Let’s talk about the support you need

Tell us about the referral and your plans for travelling from abroad. Our team can discuss the next steps with you or your referring care team.

Ask about UK treatment support